ISO certification.
We help organisations in any sector prepare for ISO certification, including ISO 7101 for healthcare organisations and ISO 21001 for educational organisations.
What ISO certification means
ISO stands for the International Organization for Standardization, which publishes standards that describe good practice. Certification means that an outside audit confirms that you follow one of them.
Most ISO standards ask for a management system. In ISO terms, this is the set of interrelated elements an organisation uses to set policies and objectives, and the processes that reach them. These elements include roles and responsibilities, planning, procedures, records, performance measures and management review. Together they follow the Plan-Do-Check-Act cycle, which drives continual improvement. We bring 20 years of experience in management systems to every project.
ISO Standards
Coverage
We cover all sectors and a wide range of ISO standards.
Our coverage includes manufacturing, food safety, healthcare, education and more. Tell us your sector and the standard you have in mind, and we will confirm how we prepare you for it. If you are not sure which one fits, a few lines about your work and your goal are enough, and we will help you choose.
ISO 7101 for healthcare organisations
Standard
ISO 7101 Management systems for quality in healthcare organizations
ISO 7101 is the first international consensus standard for healthcare quality management. It is a quality management system standard for healthcare organisations such as clinics and hospitals.
A quality management system sets out the roles, procedures and regular checks that keep the quality of care consistent and documented. A provider that follows it can show that these work in daily practice, and not only on paper. Staff know what is expected, and leaders can see the results.
ISO 21001 for educational organisations
Standard
ISO 21001 Management systems for educational organizations
ISO 21001 is the international standard for management systems in educational organisations. It helps schools, universities and training centres of all types improve their services and better meet the needs of learners and other stakeholders.
It also gives leaders a regular way to review results and improve. Teachers and staff follow the same steps, so that learners get a consistent experience. Good habits take time, so we start with the simple steps.
How we prepare you: internal audits, corrective actions, management review
- Internal audit
- A planned check, run by your own team, that agreed procedures are followed.
- Nonconformity
- A finding where a requirement of the standard is not met.
- Corrective action
- A fix that removes the cause of a problem, so that it does not return.
- Management review
- A regular meeting where leaders look at the results and decide on improvements.
Audit readiness
Before the audit, we check that your documents, records and people are ready. We explain what auditors look for and help your team show how the system works in practice. We take it step by step, so nobody has to learn everything at once.
Our work builds on the procedures from operations management, so the effort you put in earlier carries over to this stage.
We go through the questions that auditors usually ask, and we make sure that your team knows where each record is kept. When the day comes, your people can answer calmly and show the work they do every day.
Our partner for ISO certification
QUALTUM PARTNERS is the local partner of CertBureau (opens in a new tab).
CertBureau is a global consortium of auditors and compliance consultants. We prepare your team, and we coordinate the certification process through this partnership, so you always know what comes next.
Frequently asked questions
Have another question? Tell us about your project.
Which ISO standards can QUALTUM PARTNERS help me with?
We help you prepare for a wide range of ISO standards in all sectors. We focus on ISO 7101 (healthcare organizations) and ISO 21001 (educational organizations). Tell us which standard you are considering, and we will confirm how we can help.
How does our partner relationship work?
It works in two parts. We prepare your team with procedures, internal audits and audit readiness. The certification process is then coordinated through our local partner, and you can read more on CertBureau’s website (opens in a new tab).
How do I start ISO certification support with QUALTUM PARTNERS?
Send us an enquiry with the standard you have in mind and a few details about your work. We arrange a first conversation to understand your goals and what is already in place, and then we agree a plan, a scope and next steps.
How long does it take to get ISO 7101 (healthcare organizations) certified?
There is no fixed timeline, because it depends on the size of your team, how much is already documented and when the audit can be scheduled. After an initial review, we can give you a realistic plan instead of a promise made before we know your situation.
What is ISO 7101 (healthcare organizations) and who is it for?
ISO 7101 (healthcare organizations) is the first international consensus standard for healthcare quality management. It helps clinics and hospitals run care in a consistent, documented way and check the results regularly.
What is ISO 21001 (educational organizations) and who is it for?
ISO 21001 (educational organizations) is the international standard for management systems in educational organisations. It helps schools, universities and training centres manage teaching and learner support in a steady way and keep improving.
Can a small organisation get ISO certification?
Yes. We size the work to fit you, so a small clinic or school gets a simple system that fits its team and its daily work.
What are internal audits and nonconformities in ISO certification?
An internal audit is a planned check, carried out by your own team, that agreed procedures are followed. A nonconformity is a finding where a requirement is not met. Each one is fixed with a corrective action, which removes the cause so that the problem does not return.
Discuss your certification goals.
Tell us which standard you are considering and what you would like to achieve.